1. Introduction

Mabrour USA Travels is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services online or offline.

2. Information We Collect

When you use our website, contact us, or book a package, we may collect the following types of information:

• Full name, address, phone number, and email address

• Passport details, CNIC/ID, and other travel documents

• Payment information (processed securely via third-party services)

• Travel preferences and booking history

• Any additional information voluntarily provided through our contact or booking forms

3. How We Use Your Information

We collect and use your information for the following purposes:

• To process your Hajj or Umrah booking

• To issue visas, airline tickets, hotel reservations, and other travel arrangements

• To communicate important trip-related updates

• To respond to customer inquiries and support requests

• To comply with legal and regulatory requirements

4. How We Protect Your Data

Your personal information is stored securely and protected against unauthorized access, alteration, or disclosure. We use encryption, access controls, and secure third-party platforms for processing and storing sensitive information.

5. Sharing of Information

We do not sell or trade your personal data. However, we may share your information with:

• Airlines, hotel providers, and visa-processing authorities

• Government agencies, if required by law

• Payment processors (e.g., Stripe or PayPal) for secure transactions

All partners and vendors are obligated to maintain your confidentiality.

6. Cookies & Tracking

Our website may use cookies to improve your browsing experience and track basic analytics. You can choose to disable cookies in your browser settings if preferred.

7. Your Rights

You have the right to:

• Access and update your personal information

• Request the deletion of your data (where applicable)

• Withdraw consent for marketing communication

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices or content of external websites. Please review their privacy policies separately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the effective date at the top.